Learner reactions and responses to individualized coaching on communication skills for treating completely edentulous patients


Doctor- patient communication, Communication skills training, Complete denture treatment, Prosthodontic residents, Personalised coaching

How to Cite

Murthy V, K.R S, Choudhury S, R S. Learner reactions and responses to individualized coaching on communication skills for treating completely edentulous patients. jbcahs [Internet]. 25Sep.2018 [cited 17Feb.2019];2(3):123. Available from: https://www.jbcahs.org/journal/article/view/86


 Purpose: Communication skills (CS) of each doctor vary as individual approach is  unique. Assessment of particular skills they apply and what they lack in, permits us to individualize CS training i.e.dentist specific communication skill (DSCS). This study was designed to assess individual prosthodontic resident’s skills while treating real patients and to subsequently plan individualized coaching to strengthen the deficiencies identified. Methods: Videorecordings were done during treatment for 50 complete denture patients treated by six prosthodontic residents in a dental institution. The videointeractions were analyzed to identify their individual strengths and weakness and an individualized coaching was planned .Post training the residents were observed while treating another set of 50 edentulous patients. Results: It was found that each resident had an ‘individual pattern’ (IP) in practicing some skills as showing care and concern, empathy etc and were lacking in certain other skills e.g. consideration of psychosocial aspects etc. Conclusion: Individual feedback and personalized coaching were very well appreciated by the prosthodontic residents and a change in their attitude and patient-centered approach were apparent.



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